Terms & Conditions

These terms and conditions govern your use of our website. If you do not accept these terms please do not use this website. Using the website implies that you accept these terms. We occasionally update these terms so please refer back to them in the future.

Use of website
You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without consent. Material on this website must not be republished online or offline without our permission.
The copyright and other intellectual property rights in all material on this website are owned by our licensors or us and must not be reproduced without our prior consent.
No part of this website may be reproduced without our prior written permission.

Links to and from other websites
Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to this website , it is at your own risk.

We take all reasonable steps to ensure that the information on this website is correct. However we do not guarantee the correctness or completeness of goods on this website. We may make changes to goods on this website at any time and without notice. The goods on this website may be out of date , or on rare occasions incorrect and we make no commitment to ensure that such goods are correct or up to date.

Exclusion of Liability
Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website) shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of you or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contact or otherwise in connection with this website.

Nothing in these terms shall exclude or limit liability for (i) death or personal injury caused by negligence ( as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

The images used on this website are for illustrative purposes only. We do not guarantee the colour or appearance of the products shown on the website as being accurate. They may differ slightly and are only approximate descriptions of the goods on sale.

Triple glazed/Resin bevel
On our triple glazed and resin beveled door glass designs there is no recognised backing glass. These door designs come with a unique backing glass design that is not reproduced by Pilkington or other glass manufacturers. These units are highly decorative hermetically sealed double and triple glazed depending on the door design you choose, containing decorative glass, calming lead and bevel designs. Due to the nature of the unit construction extensive or extreme shaking or slamming of the door may cause the inner glazing construction to touch the two outer panes thus giving the effect of the unit rattling. This is not a cause for rejection. On the triple glazed units that have a coloured border, because we use real pieces of cut shaped glass to make the design and not colorfilm, there may be slight imperfections such as very small air bubbles that you would not normally see in a clear glass unit. This is not cause for rejection.

We reserve the right to change the content of our website and to change our prices at any time without prior notice.

Because upvc windows, doors, composite and internal doors are manufactured to order, upon receipt of your order and after payment has been processed we allow you a twenty-four hour cooling of period. In which time you can cancel the order. We may however charge an appropriate administration fee.

If for some unforeseen circumstance we have to cancel your order such as materials being out of stock etc. we will refund your payment in full but will not provide any compensation.

On Delivery check the packaging for damage
All goods must be unwrapped and examined on delivery and in the presence of the driver. If the delivery driver is not willing to wait sign the delivery note packaging damaged. Any problems, damage or shortages must be reported immediately. Failure to do so will mean you have accepted your products as in good condition resulting in us not being able to resolve any issues at a later time. Do Not Take Delivery of Your Package Then Sign the Delivery Note Unchecked. Under certain circumstances which are outwith our control on occasion it may not be possible to deliver your goods within the stated time period. If after 14 days your goods have not been delivered you can contact our head office by telephone 0808 178 4444 or e-mail upvcdoorshop@outlook.com and you will be given a revised delivery date for the products ordered.

All windows and doors must be installed plumb and level. On completion of the installation the door may require to be re-toed and re-heeled. The locking mechanism and all hinges may require to be finally adjusted for the smooth operation of the window or door. When closing the door the handle should always be pushed up. This completely seals the door. As most remedials required after a new door has been fitted, in almost all cases, it is found to be that the door has been poorly or wrongly installed. For this reason we would strongly advice that all doors and windows be installed by a competent tradesman.

Also See our
Privacy policy

This legal notice shall be governed in accordance with U.K. law and any dispute(s) arising in connection with this legal notice are subject to exclusive jurisdiction of England, Wales and Scotland.

Our details
UPVC Door Shop
174 South Mid Street, Bathgate EH48 1DY Tel. 01506 632070